Privacy Policy

1. Information We Collect

Information you provide to us

When you complete a seller, investor, realtor, or contact form, or otherwise communicate with us, you may provide information such as:

• Identity and contact details — name, email address, phone number, company or brokerage name.
• Property information — property address, city, state, property type, condition, estimated price, timeline, and any details you share about your situation.
• Investor and partner details — buy box, preferred markets, budget range, financing approach, and similar criteria.
• Any other information you choose to include in a message, note, or attachment.

Information collected automatically

When you visit our website, we and our service providers may automatically collect technical information, including your IP address, device and browser type, operating system, referring/exit pages, the pages you view, and the dates and times of your visits, through cookies, server logs, and similar technologies.

Information from third parties

We may receive information about you or a property from public records (such as county property and tax records), data providers, referral partners, real estate professionals, and others involved in a potential transaction.

2. How We Use Your Information

We use the information we collect to:

• Review your property or inquiry and prepare, discuss, and follow up on potential offers or solutions.
• Respond to your questions and provide the Services you request.
• Coordinate with the partners involved in a potential transaction, such as lenders, contractors, title or escrow companies, attorneys, investors, real estate professionals, and buyers.
• Operate, maintain, improve, and secure our website and Services.
• Send you administrative messages and, where permitted, marketing or informational communications about relevant services and opportunities.
• Detect, prevent, and address fraud, abuse, security incidents, and other harmful activity.
• Comply with applicable laws, regulations, and legal processes, and enforce our agreements.

3. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and similar technologies to operate the site, remember your preferences, understand how the site is used, and improve performance. Categories may include:

• Essential cookies that are necessary for the site to function.
• Analytics cookies that help us understand site usage (for example, through a tool such as Google Analytics, if enabled).
• Preference cookies that remember your choices.

Most browsers let you refuse or delete cookies through their settings. Because there is no industry-standard response to browser “Do Not Track” signals, we currently do not respond to them. If we add analytics or advertising tools that involve sharing for cross-context behavioral advertising, we will update this policy and provide any required opt-out.

4. How We Share Information

We may share your information in the following circumstances:

• Service providers — vendors that host our site and store form submissions (for example, Google Workspace / Google Sheets), send communications, or provide analytics, acting on our behalf and under appropriate obligations.
• Transaction partners — lenders, contractors, title and escrow companies, attorneys, investors, real estate professionals, and buyers, where reasonably necessary to evaluate, coordinate, or complete a potential transaction related to your inquiry.
• Legal and safety — to comply with applicable law, regulation, legal process, or governmental request, and to protect the rights, property, or safety of Believe, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred to the successor or acquirer.
• With your consent — in any other situation where you direct or permit us to share your information.

We do not sell your personal information for money. Depending on your state's definitions, certain sharing for analytics or advertising could be considered a “sale” or “sharing”; if we ever engage in such activity, we will provide the disclosures and opt-out rights required by law.

5. Marketing, Calls, and Text Messages

By providing your phone number through our forms, you agree that Believe Realty Solutions and its authorized partners may contact you at that number — including by automatic telephone dialing system, prerecorded or artificial voice, and SMS/text message — regarding your inquiry, property, and related services and opportunities. Consent to receive marketing calls or texts is not a condition of any purchase or service.

Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and reply HELP for help. You can opt out of marketing emails by using the unsubscribe link or by contacting us. We may still send you non-marketing messages about an active inquiry or transaction. We honor applicable Do Not Call requirements.

6. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information, subject to legal exceptions:

• The right to know or access the personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information.
• The right to opt out of the “sale” or “sharing” of personal information and of targeted advertising.
• The right to limit the use of sensitive personal information.
• The right not to be discriminated against for exercising your rights.

California residents (CCPA/CPRA)

California residents may exercise the rights described above, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information for money. To exercise a “Do Not Sell or Share My Personal Information” request or any other right, contact us using the details below. We will not discriminate against you for exercising your rights.

Other U.S. state privacy laws

Residents of states such as Virginia, Colorado, Connecticut, Utah, Texas, and others with comprehensive privacy laws may have similar rights. You may also designate an authorized agent to make a request on your behalf, and you may appeal a decision we make about your request.

How to exercise your rights

To make a request, email info@believellc.net or call (941) 991-5772. We may need to verify your identity before fulfilling certain requests, and we will respond within the timeframe required by applicable law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, evaluate and pursue potential transactions, maintain business records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Services are intended for adults and are not directed to children. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, please contact us so we can delete it.

10. Third-Party Links and Services

Our Services may link to or rely on third-party websites and services (for example, Google services that process our forms). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

11. Equal Housing Opportunity

Believe Realty Solutions supports the principles of the federal Fair Housing Act and equal opportunity. We do not make housing-related decisions on the basis of race, color, religion, national origin, sex, familial status, disability, or any other characteristic protected by applicable law.

12. U.S. Processing

The Services are operated in the United States and intended for users located in the United States. By using the Services, you understand that your information will be processed in the United States.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the updated policy on this page. Your continued use of the Services after an update constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact Believe LLC (d/b/a Believe Realty Solutions) at info@believellc.net or (941) 991-5772.